AI chatbots that can work with real B2B complexity

B2B buyers ask about compatibility, customer-specific prices, delivery windows, quotes and invoices. We build assistants that use your approved data and route unclear cases to the right team instead of inventing answers.

Context aware Multi-language B2B-focused Safe handover
Hi, I need a quote for 500 units.
I can prepare that. I found your customer price list and current stock. Should I create a draft quote for sales to review?

Catalog and product questions

The assistant understands product attributes, compatibility notes and common buying constraints from your catalog data.

Quote and order workflows

Guide customers through quote requests, reorder flows, order status checks and support tickets.

Connected systems

Use Magento, ERP, CRM and stock data through controlled APIs, with permissions and logging.

Reviewed improvement loop

Review failed questions, improve sources and prompts, then measure whether ticket load and conversion actually move.

How the assistant answers safely

Intent Recognition Classifies the request and required data. Knowledge Integration Retrieves approved catalog and system data. Conversation Mgmt Keeps context across quotes, orders and tickets. Analytics & Opt Logs weak answers for review and tuning.

What changes in daily support

Before

Sales and support answer the same availability, price and order questions again and again.

After

Routine questions get an immediate answer. Complex cases arrive with context, customer data and the conversation history attached.