Catalog and product questions
The assistant understands product attributes, compatibility notes and common buying constraints from your catalog data.
B2B buyers ask about compatibility, customer-specific prices, delivery windows, quotes and invoices. We build assistants that use your approved data and route unclear cases to the right team instead of inventing answers.
The assistant understands product attributes, compatibility notes and common buying constraints from your catalog data.
Guide customers through quote requests, reorder flows, order status checks and support tickets.
Use Magento, ERP, CRM and stock data through controlled APIs, with permissions and logging.
Review failed questions, improve sources and prompts, then measure whether ticket load and conversion actually move.
Sales and support answer the same availability, price and order questions again and again.
Routine questions get an immediate answer. Complex cases arrive with context, customer data and the conversation history attached.