Enterprise Knowledge AI

Ask your documents and see where the answer came from

Support, sales and engineering teams waste time digging through PDFs, wikis and spec sheets. We build knowledge assistants that answer from approved sources and show the citation.

See a live demo How it works
90%
Answer time
<3s
Avg response
100%
Source linked
The Problem

Finding one answer should not take half an hour

Manual search

  • Jump between PDFs and spec sheets
  • Ctrl+F the wrong file (again)
  • Wait for the one person who knows
  • Combine fragments and hope they are current
15-30 min per question

With Knowledge AI

  • Ask in natural language
  • Get a clear answer with citations
  • Open the source immediately
  • Know when the answer is not in the documents
<10 sec avg response
How It Works

A simple path to reliable answers

Connect the sources, control access and test the questions your team actually asks.

RAG
Connect your sources
Index and understand
Ask and verify
01

Connect your sources

PDFs, manuals, specs, policies, Confluence, SharePoint or Drive. We ingest the content and keep the source links.

02

Index and understand

Hybrid retrieval combines semantic search with keyword matching, which is important for part numbers, SKUs and legal terms.

03

Ask and verify

Ask a question, get a short answer and open the exact source before you trust it.

Use Cases

Useful where the answer is buried in documents

Customer Support

Answer product, policy and warranty questions without bouncing between people and documents.

Example question: "Does valve VX-200 support chlorine at 60C?"
Engineering Teams

Find specs, procedures and compatibility notes across technical documents.

Example question: "Which seal kit fits pump series X700, rev B?"
Compliance and Legal

Find policy clauses, certifications and retention rules without guessing.

Example question: "What is the retention period for customer records in our GDPR policy?"
Sales Teams

Quote with the right terms, pricing rules and feature details at hand.

Example question: "What are the volume discounts for the Enterprise plan with SSO?"
Why it works

Answers need sources, not confidence

Grounded answers

If the answer is not in your documents, the assistant should say so.

Citations

Open the document and section that supports the answer.

Deployment options

Self-hosted, private cloud or managed. Your data stays under your control.

Multilingual by design

Ask in one language and retrieve answers from documents in another.

Technology

Hybrid search for technical content

Semantic retrieval helps with meaning. Keyword search still matters for SKUs, model numbers and exact clauses.

  • LangChain — Orchestrates ingestion, retrieval and reasoning
  • Milvus — High-performance vector search at any scale
  • Hybrid Search — Semantic plus keyword for precision and recall
FAQ

Common questions

Which document sources are supported?
PDF, Word, Excel, PowerPoint, HTML, Markdown and text. Optional connectors for Confluence, SharePoint and Google Drive.
How do you prevent wrong answers?
Answers are generated only from retrieved sources and include citations. If the information is not found, it says so.
How are updates handled?
We sync changes automatically so new or revised documents are reflected quickly.
Is my data secure?
Choose self-hosted, private cloud or managed. Encryption in transit and at rest; we never train on your data.
Does it support multiple languages?
Yes. It works across dozens of languages and can answer in one language using sources in another.
>
30 minutes is enough to see whether the use case is worth a pilot.
Why it works

Want to test it with your documents?

We can set up a small demo around real support, sales or engineering questions.

Schedule a demo